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TheBoyDoneGood Returns

If you receive an item but decide that it is either too large or too small we will be happy to exchange it for the correct size. Simply send it back to us at the address below unworn and unwashed, and include a returns form stating the alternative required. 

We also offer a 100% money-back, no-quibble returns policy should be in any way unsatisfied with your purchase. All that we ask is that the shirt is returned unworn and unwashed and that you specify why you are unhappy with the goods on the returns form.

If your product is incorrect or faulty in any way, please email us a photo of your product highlighting the problem before returning it to us and we will advise on further steps.

Please click here to download a printable returns form.

(once clicked the returns form will either open in a new tab, or be automatically saved in your downloads folder)

Please note that we will refund the cost of the returned item(s) only; no refund will be made for postage fees.
If your original order qualified for free postage, but you return an item for a refund and the subsequent total value of your order falls below the free delivery threshold, then an adjustment will be made to your refund to reflect postage charges.

The address for all returns is:

FAO Kelly (T34 Ltd)
Catshill Post Office
133 Golden Cross Lane
Catshill
Bromsgrove B61 0LA

For full details of our returns policy, please read our Terms and Conditions.